78 Cornwall Street
Plymouth
PL1 1LR
Email: sales@plymouthtrophyman.com
Tel: 01752 226787
Mob: 07803 843415
PLYMOUTH TROPHYMAN PRIVACY POLICY
For the purposes of the Data Protection Act 1998, the proprietors of the web sites accessible from www.plymouthtrophyman.com and www.plymouthtrophyman.co.uk (the “Sites”) are Julian and Lynda Gumbrell trading as Plymouth Trophyman of 78 Cornwall Street, Plymouth, PL1 1LR (“Plymouth Trophyman”). Plymouth Trophyman is registered with the Office of the Information Commissioner under registration number PZ9058607.
Plymouth Trophyman respects your privacy
and is committed to protecting it. Plymouth Trophyman
provides this Privacy Policy to inform you of its policy
and practices and of the choices you can make about
the way your information is collected and used. You
will need to provide us with personal information in
order to purchase products from the Sites or request
further information from us such as brochures. However,
we have structured the Sites so that, in general, you
can visit and browse the Sites without identifying yourself
or revealing any personal information. This Privacy
Policy applies to the Sites and data we receive from
you via the Sites. Plymouth Trophyman ensures that any
data received will be processed in accordance with the
eight principles of the Data Protection Act 1998 and
the policy set out below.
Personal data collected
On our Sites you can order products or services and
make information requests. The types of personal information
you provide to us on these pages may include amongst
other things name, address, phone number, e-mail address,
billing and transaction information, debit and credit
card information (or equivalent) and contact preferences.
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Data Collection and Purpose Specification
We collect your personal data to help us understand
your needs and interests, provide you with better products
and services and perform our obligations under any sale
of goods contract. Specifically, we use your information
to communicate with you, to update you on products,
services and benefits, to process payments and to better
understand who uses our Sites and the pages they access
so as to be able to improve the Sites. Occasionally,
we may also use your information to contact you for
market research regarding Plymouth Trophyman products
and services. However, will
give you the opportunity to opt-out of market research
and customers surveys. We do not collect extra information
about our visitors from other sources, such as public
records or bodies, or private organisations. If we wish
to use your personal data for a new purpose, other than
for which it was originally supplied, we will ask you
first. We take seriously the trust you place in us.
Unless we have your consent, we will ensure that your
personal data will not be disclosed to other organisations,
institutions and authorities, unless required by law.
We will not sell, rent or lease your personal data to
others. We disclose information about our customers
only with their consent, or if we are required to do
so by law. In the event that we are required to disclose
your personal details in accordance with the law we
will use reasonable endeavours to inform you (assuming
it is appropriate) before disclosing the information
Sometimes we may need to give information to our agents
and subcontractors for the purpose of processing your
order and complying with our obligations under a Sale
of Good Contract. In these circumstances, we always
ensure that the information is safe and secure. You
agree that if we transfer ownership or management of
the Sites to a third party we may also transfer your
data to such third party, provided such third party
agrees to observe this policy.
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Privacy in relation to Third Party Sites
Parts of the Sites may contain links to third party
websites (“Third Party Sites”) for your convenience
and information. When you access a Third Party Site,
please understand that we do not control the content
and are not responsible for the content of such site
or the privacy practices of that site. We suggest that
you carefully review the web site terms and conditions
and the privacy policies of each Third Party Site you
visit. This Privacy Policy does not cover the information
practices of those Third
Party Sites. These other sites may send their own cookies
to users, collect data, or solicit personal information.
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Security
Credit or debit card details and other financial information
(“Financial Information”) is collected and
processed by Plymouth Trophyman using a secure server
and secure transmission method provided by Secure Trading
which includes secure encryption for the purposes of
processing payments for products and services (for further
information see www.securetrading.com). Other than in
relation to Financial Information, we do not give visitors
to our Sites the option of using a secure transmission
method to send us their personal data, unless otherwise
indicated. Accordingly, your attention is drawn to the
fact that any information carried over the Internet
other than via a secure server and secure transmission
method is not secure. Such information can be intercepted,
lost, redirected, changed and read by other people.
However, Plymouth Trophyman acknowledges your trust
and is committed to protecting the information you provide
to us using its reasonable commercial endeavours. To
prevent unauthorized access, maintain accuracy, and
ensure proper use of information, we have employed physical,
electronic, and managerial processes to safeguard and
secure all the information we collect online. All our
employees and data processors, who have access to and
are associated with the processing of personal data,
are obliged to respect the confidentiality of our visitors'
personal information and keep it secure and safe. We
use leading technologies and encryption software to
safeguard your data, and set strict security standards
to prevent any unauthorised access to it.
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Crime prevention and detection
We have systems, through Secure Trading, that protect
our customers and ourselves against fraud and other
crime. We may use your personal information to prevent
crime and trace those responsible. We may check your
details with fraud prevention agencies. If you give
us false or misleading information and we suspect fraud,
we will record this. We and other organisations may
use and search these records to help us to trace debtors,
recover debt, prevent fraud and to manage your accounts,
or check your identity to prevent money laundering,
unless you provide use with other satisfactory proof
of identity.
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Automatic Collection of Information
We may use cookies for collecting personal information.
Cookies are small pieces of code stored on a user’s
PC which identifies that user and personalises their
visit to a web site by customising web pages for them,
for example by welcoming them by name next time they
visit the same site. In the event that we use cookies,
we will allow you to disenable these should you wish
to The Sites does not automatically store or capture
personal information other than logging your IP address.
An IP address is a code identifying your specific PC
connected to the Internet. This information is not retained
after you have logged off. We do not link information
automatically logged by other means with personal data
about specific individuals.
We may use log-files. Log files allow records to be
made of visitors’ use of web sites. We may compile
log file information from Sites visits and use that
information to make changes to the layout of the Sites
and to the information in them based on the way visitors
move around the Site. Log files do not contain any personal
information.
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Providing Visitors with Anonymous Access
You can browse our Sites without disclosing your personal
data. Feedback, including comments and questions We
value your comments and opinions. If you have any comments
or questions or wish to proivide feedback in relation
to Plymouth Trophyman’s use of your information,
about this online Privacy Policy or about the products
and services provided via the Sites, please send an
e-mail to feedback@plymouthtrophyman.com. When you send
us or provide us with personal information via e-mail
(that is, in a message containing a question or comment,
or by filling out a form that e-mails us this information)
or via telephone, we use it to respond to your requests.
If you e-mail us, or give us your e-mail address, we
will keep a record of it. We may use it to contact you
occasionally about other products and services which
may be of interest to you, unless you ask us not to
do so. We will not give your e-mail address to any unauthorised
third parties. When you e-mail us please remember that
the content of your e-mail is insecure and could be
intercepted. Accordingly, please keep the amount of
confidential information to a minimum and we will do
likewise when we reply.
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Your Rights to Access Personal Data
For any enquiry or concern about our Privacy Policy,
or to request access to your personal data please contact us at: Address: Data Protection Officer, Plymouth Trophyman,
78 Cornwall Street, Plymouth, PL1 1LR
We have to provide you with a readable copy of the personal
data, which we keep about you, within 40 days of receiving
your written valid request. The Data Protection Act
allows us to charge a fee of £10 for this service,
which we do. Evidence or proof of your identity (for
example, a passport, driver’s licence or current
bills) will be required. It is both in our interest
and yours to hold accurate data. If the data we hold
on you is inaccurate in any way, where appropriate,
you may have the data:
· erased;
· rectified or amended;
· completed.
We reserve the right to refuse to provide you with a
copy of your personal data in accordance with the Data
Protection Act 1998, and will give reasons for any such
refusal and allow you to challenge our decision.
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Complaints and Disputes
We are committed to working with you to obtain a fair
and rapid resolution of any complaints or disputes relating
to privacy matters. Please send us your questions and
comments regarding our privacy practices to feedback@plymouthtrophyman.com
or send us a letter to: Complaints, Plymouth Trophyman, 78 Cornwall Street, Plymouth, PL1 1LR
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Changes to this Privacy Policy
If there are changes or additions to the terms of this
Privacy Policy, we will post those changes on the Sites
so that you will always know what information we collect
online, how we use it, and what choices you have. Please
be sure to check our Privacy Policy before proceeding
to use the Sites. Your continued use of the Sites shall
be deemed your acceptance of this Privacy Policy, as
amended from time to time. Regardless of any changes
we make to our Privacy Policy, we will always use your
personal data in accordance with the Privacy Policy
in place at the time you provided your information,
unless you give your express consent for us to do otherwise.
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Plymouth Trophyman is one of the leading Trophy suppliers in the UK. Producing high quality professional, corporate, sports trophies and awards.
We have an extensive range of awards and sporting trophies. We supply professional football trophies and medals, golf trophies and golf awards, plus many other sporting trophies and sports gifts.
We are specialist trophy suppliers for corporate awards, silver trophies and medals. When you buy off one of the UK's leading Trophy suppliers you can be assured that they will be expertly made to suit your specification.