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Plymouth Trophyman
78 Cornwall Street
Plymouth
PL1 1LR

Email: sales@plymouthtrophyman.com

Tel: 01752 226787
Mob: 07803 843415

PLYMOUTH TROPHYMAN PRIVACY POLICY

black bullet point Personal data collected black bullet point Automatic Collection of Information
black bullet point Data Collection and Purpose Specification black bullet point Providing Visitors with Anonymous Access
black bullet point Privacy in relation to Third Party Sites black bullet point Your Rights to Access Personal Data
black bullet point Security black bullet point Complaints and Disputes
black bullet point Crime prevention and detection black bullet point Changes to this Privacy Policy

 

For the purposes of the Data Protection Act 1998, the proprietors of the web sites accessible from www.plymouthtrophyman.com and www.plymouthtrophyman.co.uk (the “Sites”) are Julian and Lynda Gumbrell trading as Plymouth Trophyman of 78 Cornwall Street, Plymouth, PL1 1LR (“Plymouth Trophyman”). Plymouth Trophyman is registered with the Office of the Information Commissioner under registration number PZ9058607.

Plymouth Trophyman respects your privacy and is committed to protecting it. Plymouth Trophyman provides this Privacy Policy to inform you of its policy and practices and of the choices you can make about the way your information is collected and used. You will need to provide us with personal information in order to purchase products from the Sites or request further information from us such as brochures. However, we have structured the Sites so that, in general, you
can visit and browse the Sites without identifying yourself or revealing any personal information. This Privacy Policy applies to the Sites and data we receive from you via the Sites. Plymouth Trophyman ensures that any data received will be processed in accordance with the eight principles of the Data Protection Act 1998 and the policy set out below.

Personal data collected

On our Sites you can order products or services and make information requests. The types of personal information you provide to us on these pages may include amongst other things name, address, phone number, e-mail address, billing and transaction information, debit and credit card information (or equivalent) and contact preferences.
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Data Collection and Purpose Specification

We collect your personal data to help us understand your needs and interests, provide you with better products and services and perform our obligations under any sale of goods contract. Specifically, we use your information to communicate with you, to update you on products, services and benefits, to process payments and to better understand who uses our Sites and the pages they access so as to be able to improve the Sites. Occasionally, we may also use your information to contact you for market research regarding Plymouth Trophyman products and services. However, will
give you the opportunity to opt-out of market research and customers surveys. We do not collect extra information about our visitors from other sources, such as public records or bodies, or private organisations. If we wish to use your personal data for a new purpose, other than for which it was originally supplied, we will ask you first. We take seriously the trust you place in us. Unless we have your consent, we will ensure that your personal data will not be disclosed to other organisations, institutions and authorities, unless required by law. We will not sell, rent or lease your personal data to others. We disclose information about our customers only with their consent, or if we are required to do so by law. In the event that we are required to disclose your personal details in accordance with the law we will use reasonable endeavours to inform you (assuming it is appropriate) before disclosing the information Sometimes we may need to give information to our agents and subcontractors for the purpose of processing your order and complying with our obligations under a Sale of Good Contract. In these circumstances, we always ensure that the information is safe and secure. You agree that if we transfer ownership or management of the Sites to a third party we may also transfer your data to such third party, provided such third party agrees to observe this policy.
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Privacy in relation to Third Party Sites

Parts of the Sites may contain links to third party websites (“Third Party Sites”) for your convenience and information. When you access a Third Party Site, please understand that we do not control the content and are not responsible for the content of such site or the privacy practices of that site. We suggest that you carefully review the web site terms and conditions and the privacy policies of each Third Party Site you visit. This Privacy Policy does not cover the information practices of those Third Party Sites. These other sites may send their own cookies to users, collect data, or solicit personal information.
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Security

Credit or debit card details and other financial information (“Financial Information”) is collected and processed by Plymouth Trophyman using a secure server and secure transmission method provided by Secure Trading which includes secure encryption for the purposes of processing payments for products and services (for further information see www.securetrading.com). Other than in relation to Financial Information, we do not give visitors to our Sites the option of using a secure transmission method to send us their personal data, unless otherwise indicated. Accordingly, your attention is drawn to the fact that any information carried over the Internet other than via a secure server and secure transmission method is not secure. Such information can be intercepted, lost, redirected, changed and read by other people. However, Plymouth Trophyman acknowledges your trust and is committed to protecting the information you provide to us using its reasonable commercial endeavours. To prevent unauthorized access, maintain accuracy, and ensure proper use of information, we have employed physical, electronic, and managerial processes to safeguard and secure all the information we collect online. All our employees and data processors, who have access to and are associated with the processing of personal data, are obliged to respect the confidentiality of our visitors' personal information and keep it secure and safe. We use leading technologies and encryption software to safeguard your data, and set strict security standards to prevent any unauthorised access to it.
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Crime prevention and detection

We have systems, through Secure Trading, that protect our customers and ourselves against fraud and other crime. We may use your personal information to prevent crime and trace those responsible. We may check your details with fraud prevention agencies. If you give us false or misleading information and we suspect fraud, we will record this. We and other organisations may use and search these records to help us to trace debtors, recover debt, prevent fraud and to manage your accounts, or check your identity to prevent money laundering, unless you provide use with other satisfactory proof of identity.
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Automatic Collection of Information

We may use cookies for collecting personal information. Cookies are small pieces of code stored on a user’s PC which identifies that user and personalises their visit to a web site by customising web pages for them, for example by welcoming them by name next time they visit the same site. In the event that we use cookies, we will allow you to disenable these should you wish to The Sites does not automatically store or capture personal information other than logging your IP address. An IP address is a code identifying your specific PC connected to the Internet. This information is not retained after you have logged off. We do not link information automatically logged by other means with personal data about specific individuals. We may use log-files. Log files allow records to be made of visitors’ use of web sites. We may compile log file information from Sites visits and use that information to make changes to the layout of the Sites and to the information in them based on the way visitors move around the Site. Log files do not contain any personal information.
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Providing Visitors with Anonymous Access

You can browse our Sites without disclosing your personal data. Feedback, including comments and questions We value your comments and opinions. If you have any comments or questions or wish to proivide feedback in relation to Plymouth Trophyman’s use of your information, about this online Privacy Policy or about the products and services provided via the Sites, please send an e-mail to feedback@plymouthtrophyman.com. When you send us or provide us with personal information via e-mail (that is, in a message containing a question or comment, or by filling out a form that e-mails us this information) or via telephone, we use it to respond to your requests. If you e-mail us, or give us your e-mail address, we will keep a record of it. We may use it to contact you occasionally about other products and services which may be of interest to you, unless you ask us not to do so. We will not give your e-mail address to any unauthorised third parties. When you e-mail us please remember that the content of your e-mail is insecure and could be intercepted. Accordingly, please keep the amount of confidential information to a minimum and we will do likewise when we reply.
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Your Rights to Access Personal Data

For any enquiry or concern about our Privacy Policy, or to request access to your personal data please contact us at: Address: Data Protection Officer, Plymouth Trophyman, 78 Cornwall Street, Plymouth, PL1 1LR
We have to provide you with a readable copy of the personal data, which we keep about you, within 40 days of receiving your written valid request. The Data Protection Act allows us to charge a fee of £10 for this service, which we do. Evidence or proof of your identity (for example, a passport, driver’s licence or current bills) will be required. It is both in our interest and yours to hold accurate data. If the data we hold on you is inaccurate in any way, where appropriate, you may have the data:
· erased;
· rectified or amended;
· completed.
We reserve the right to refuse to provide you with a copy of your personal data in accordance with the Data Protection Act 1998, and will give reasons for any such refusal and allow you to challenge our decision.
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Complaints and Disputes

We are committed to working with you to obtain a fair and rapid resolution of any complaints or disputes relating to privacy matters. Please send us your questions and comments regarding our privacy practices to feedback@plymouthtrophyman.com or send us a letter to: Complaints, Plymouth Trophyman, 78 Cornwall Street, Plymouth, PL1 1LR
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Changes to this Privacy Policy

If there are changes or additions to the terms of this Privacy Policy, we will post those changes on the Sites so that you will always know what information we collect online, how we use it, and what choices you have. Please be sure to check our Privacy Policy before proceeding to use the Sites. Your continued use of the Sites shall be deemed your acceptance of this Privacy Policy, as amended from time to time. Regardless of any changes we make to our Privacy Policy, we will always use your personal data in accordance with the Privacy Policy in place at the time you provided your information, unless you give your express consent for us to do otherwise.
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Plymouth Trophyman is one of the leading Trophy suppliers in the UK. Producing high quality professional, corporate, sports trophies and awards.

We have an extensive range of awards and sporting trophies. We supply professional football trophies and medals, golf trophies and golf awards, plus many other sporting trophies and sports gifts.

We are specialist trophy suppliers for corporate awards, silver trophies and medals. When you buy off one of the UK's leading Trophy suppliers you can be assured that they will be expertly made to suit your specification.

Listed in the YFS business directory in the Engraving Service Plymouth category